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User Protection

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For Information and Removal of User Protection

    - what is User Protection
    - automatic and manual removal instructions
    - personal assistance provided online or by phone to safely remove User Protection.

 

User Protection

Rogue antivirus programs can lead to issues with your computer's performance, and potentially, its security as well.  This is why it is so important to remove a program like User Protection as soon as you are aware of it.  Luckily, rogue antivirus programs typically behave in similar ways, which makes it relatively easy to identify them. 

User Protection:  A Rogue Antivirus Program

User Protection behaves very much like other rogue antivirus programs; the program's goal is to persuade you that you need its protection for your system.  To do this, it generates false security scan results and warning messages that take the form of pop-ups.  Upon seeing these, it can be tempting to click OK or agree to purchase User Protection.  But remember that User Protection has no way to scan your computer, and any corrupted files it claims to have found are either legitimate files or harmless ones the program itself has created.  The pop-up warnings and scan results are an elaborate ad, designed to convince you to purchase unnecessary and ineffectual software.  Very likely, the only issue with your computer is the presence of User Protection.

Signs that User Protection Has Been Installed

Because they are so noticeable and can be very effective, pop-ups are typically the first sign you will notice if a rogue program has been installed in your system.  These will appear as security alerts and/or scan results, both of which will mimic the appearance of legitimate warnings.  When User Protection issues its false scan results, the name is printed clearly at the top left corner, accompanied by a green shield with a white checkmark, which is a universal sign for safety.  The results will indicate that your computer is not protected and that User Protection has found several threats.  You are then given the option to download the full software protection to resolve these risks.  Avoid clicking on any part of the message; instead, close it using your Task Manager.

The warning messages are typically strongly worded, which is intended to make the situation seem urgent.  Urgency creates the need to take action, and User Protection is hoping that action will be to buy.  However, take a minute to scrutinize these warnings:

Antivirus Alert - Critical threat detected

Warning:  Network attack detected

Network attack has been detected. Process is attempting to access your private data.

 

User's activity loggers detected!  It's strongly recommended to remove detected threats right now!

 

Zlob.Porn.Ad adware [or Trojan-Clicker.Win32] has been detected.  This adware module advertises websites with explicit content.  Be advised of such content being possibly illegal.  Please click the button below to locate and remove this threat now.

ANTIVIRUS IS RUN IN DEMO MODE.  ACTIVATE YOUR ANTIVIRUS OTHERWISE ALL THE DATA WILL BE LOST OR DAMAGED!

You may also see warnings that your legitimate security program is infected.  User Protection does this in order to persuade you to uninstall your current protection.  These are false warnings; do not click on the ads.  Close them using your task manager.

Another prominent feature of User Protection is that it can redirect searches to rogue websites.  When you conduct a search on Yahoo, Google, or MSN search engines, you may be directed to a website urging you to purchase the protection offered by this rogue program. 

You will likely notice that your computer operates much more slowly, and even simple tasks take much longer than normal.  This is because User Protection is continually running in the background, which leaves fewer resources for your legitimate programs.  You can check this by closing any open programs and opening your task manager.  See what your CPU usage is.  If you see a large percentage, as much as 80 or 90 percent, you may have a rogue antivirus program in your system.

Most of these problems are nuisances but will not damage your system.  The disabling of your security system, however, leaves your computer vulnerable to other Trojans and viruses.  If you notice any of the above signs, it is important to take action to remove User Protection. 

How User Protection Enters a Computer

User Protection is installed in your system when you opt to purchase the full software.  As a result of constant warnings, many users buy User Protection, hoping to resolve these security risks.  This is an understandable reaction in the face of repeated, urgent warnings.  Unfortunately, User Protection offers nothing in return for your money.  The rogue program will not protect your computer against threats, nor will it resolve any existing threats (especially those it creates).  If you have installed the program, make sure to take immediate steps to remove User Protection.

User Protection can also be downloaded into your system via the Trojan TDSS, which is harbored by malicious websites.  These can include those with adult, gaming, or pirated content, but they can also disguise themselves as harmless sites.  Trending topics and current events are especially vulnerable.  When you click on an ad or even just visit such a site, TDSS can find its way into your computer.  It carries in User Protection and perhaps other forms of malware as well.  In the same manner, clicking on one of User Protection's many ads will also cause it to download without your consent.

User Protection Removal

Because of the potential for future security issues, it is advised that you take steps to remove User Protection as soon as you can.  To do so, you have two options: automatic and manual removal.  For most people, automatic removal with a reputable and effective program like Malwarebytes Anti-Malware (Malwarebytes has free malware removal) , is the better choice.  Programs like these are specifically designed to detect and remove rogue antivirus programs.  Simply deleting or uninstalling User Protection is unlikely to be successful because rogue antivirus programs are not viruses.  They are designed to evade detection, which can also make regular security software less than effective.  Automatic removal is fast, easy, and, most importantly, effective.

Manual removal is more problematic; it is difficult to remove every trace of User Protection unless you are very familiar with your system registry.  Registry keys and files look very similar, and it is easy to delete a necessary, legitimate file.  Likewise, it is easy to miss a file or two, which can cause User Protection to replicate itself.  It is a painstaking job that requires a good deal of technical knowledge and a great deal of time.  If you are up to the task, these directions will remove User Protection from your system:

Kill Processes:

asr64_ldm.exe uninstall.exe usrprot.exe

Delete Registry Values:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallUser Protection

HKEY_LOCAL_MACHINESOFTWAREUser Protection
HKEY_CLASSES_ROOT*shellexContextMenuHandlersSimpleShlExt


HKEY_CLASSES_ROOTCLSID{5E2121EE-0300-11D4-8D3B-444553540000}
HKEY_CLASSES_ROOTFoldershellexContextMenuHandlersSimpleShlExt
HKEY_LOCAL_MACHINESOFTWAREUser Protection
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallUser Protection
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesSystem "DisableTaskMgr"

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun "User Protection"
HKEY_CLASSES_ROOTCLSID{5E2121EE-0300-11D4-8D3B-444553540000}
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionShell ExtensionsApproved "{5E2121EE-0300-11D4-8D3B-444553540000}"
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesSystem "DisableTaskMgr" = "1?
HKEY_CLASSES_ROOTCLSID{5E2121EE-0300-11D4-8D3B-444553540000}
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallUser Protection
HKEY_LOCAL_MACHINESOFTWAREUser Protection
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun "User Protection"
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionShell ExtensionsApproved "{5E2121EE-0300-11D4-8D3B-444553540000}"

Unregister DLLs:

drgext.dll drghook.dll fiosejgfse.dll usrext.dll usrhook.dll

 

Delete Files:

User Protection Support.lnk User Protection.lnk About.lnk Activate.lnk Buy.lnk fiosejgfse.dll about.ico activate.ico cbuy.ico help.ico scan.ico settings.ico splash.mp3 uninstall.exe update.ico usr.db usrext.dll usrhook.dll usrprot.exe virus.mp3 usrprot.exe.txt 4otjesjty.mof usr.dat usrr.dat

Delete Directories:

C:Program FilesUser Protection
%UserProfile%Start MenuProgramsUser Protection
%Documents and Settings%[UserName]Desktop
%Documents and Settings%[UserName]Start MenuPrograms
c:Documents and SettingsAll UsersApplication Data
%UserProfile%Application DataMicrosoftInternet ExplorerQuick Launch
%UserProfile%Desktop
%UserProfile%Local SettingsTemp





Removing User Protection Automatically/Safely

For free automatic removal we recommend using Malwarebytes Anti-Malware. This program is widely recommended by reputable third-party sites, so you can be reasonably confident of its ability to safely get rid of User Protection and any hidden Trojans. As a precaution we recommend double checking your system with SpyHunter. This program requires paid registration to enable deletions, however it has a money back guaranteed and is the top of the line in malware removal. It should catch malware that evades Malwarebytes and block anything that tries to reinstal itself.

Download SpyHunter

Remove User Protection Now:

  1. Download and install Malwarebytes Anti-Malware and SpyHunter Download  
  2. Run a scan with Malwarebytes Anti-Malware.
  3. Remove all the detected infections (free).
  4. Run a scan with SpyHunter
  5. Remove any remaining infections
  6. Reboot and rescan with SpyHunter. Your computer should now be clean.

Important note: If Malwarebytes is blocked by malware then run Chameleon (Start Menu → All Programs → MalwareBytes' Anti-Malware → Tools → Malwarebytes' Anti-Malware Chameleon). If you need further help removing User Protection please email us at info@removeadware.com.au or call for personal assistance on toll-free number 888-655-3453, within the USA and Canada.


Disclaimer: This webpage was created to provide information on User Protection and how to uninstall it. Manual removal instructions are intended for use by technical experts and should be used at your own risk. We do not own or endorse User Protection.




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